IVR
Number Solution
Enhance Customer Experience with Our Advanced IVR Solutions.
Our IVR (Interactive Voice Response) Solutions provide businesses with a seamless way to automate customer interactions, improve service efficiency, and enhance customer satisfaction. Whether you’re handling a high volume of customer inquiries, managing appointments, or providing 24/7 support, our IVR solutions are designed to help you achieve your goals with ease and precision.
Bulk IVR Pricing
BASIC
0.20
per call
Customizable IVR menus
10,000 calls per month
Basic call routing
Call recording for up to 30 days
Advance
0.15
per call
Multi-language support
50,000 calls per month
Advanced call routing and distribution
Call recording for up to 90 days
CRM integration
Pro
0.10
per call
Unlimited calls
Dynamic call flow management
Real-time analytics and reporting
Compensive scheduling options
Call recording for up to 180 days
Voice recognition and speech-to-text
Dedicated account manager
IVR vs. Toll-Free Numbers
Discover The Key Benefit That Set Or Service Apart From The Rest
IVR Benefits
- Automates customer interactions, supports self-service, and allows for complex call routing.
- Cost-effective for high call volumes due to automation and reduced need for human agents.
- Offers a more interactive and personalized experience with options for self-service.
- Available 24/7 without requiring human intervention.
- Provides detailed analytics and insights into customer interactions.
Toll-Free Numbers Benefits
- Primarily used for basic inbound calls, with limited automation and routing capabilities.
- Can become expensive as call volumes increase due to per-minute charges.
- Limited interaction, primarily reliant on human agents for resolution.
- Availability depends on business hours and staffing.
- Limited to basic call logs and agent performance metrics.
Benefits of Our IVR Solutions
Explore the Powerful Features Designed to Enhance Your Bulk IVR Solutions
IVR Solutions
- Automated Customer Service: Reduce the need for live agents by automating routine inquiries and tasks, freeing up your team to handle more complex issues.
- 24/7 Availability: Provide round-the-clock support to your customers, ensuring they can reach your business whenever they need.
- Efficient Call Routing: Direct callers to the right department or agent based on their needs, reducing wait times and improving call resolution rates.
- Enhanced Customer Experience: Personalize interactions with custom greetings, menu options, and responses that make your customers feel valued.
- Cost-Effective: Cut down on operational costs by reducing the need for a large support team, while still maintaining high service standards.
- Data Collection and Reporting: Gather valuable insights from call data to improve service strategies and customer satisfaction.
- Scalability: Easily scale your IVR system as your business grows, accommodating increased call volumes and more complex workflows.
Frequently Asked Questions
An IVR (Interactive Voice Response) Solution is a technology that allows customers to interact with a company's phone system via pre-recorded messages, voice recognition, or keypad inputs to get information or be routed to the appropriate department without human assistance.
IVR solutions can handle routine inquiries, provide 24/7 support, and route calls efficiently, reducing wait times and improving overall customer satisfaction.
Yes, our IVR solutions are fully customizable to meet your business needs, including personalized greetings, menu options, and call flows.
Our IVR solutions support multiple languages, ensuring that you can cater to a diverse customer base.
IVR solutions offer advanced features like automation, self-service, and detailed analytics, whereas Toll-Free Numbers are primarily used for basic inbound calls without automation capabilities.
Our IVR systems are scalable and can handle unlimited call volumes based on your chosen plan.
Yes, we offer seamless integration with various CRM systems, allowing you to access customer data and provide personalized service.
You can access detailed reports on call metrics such as call duration, drop rates, customer satisfaction, and more.
Yes, call recording is available in all our plans for quality assurance and training purposes, with storage duration varying by plan.
Getting started is easy! Just contact us through our website, and our team will guide you through the setup process based on your business requirements.
Key Features of Our IVR Solutions
Comprehensive tool and capabilities to power your IVR Tollfree
IVR Solutions
- Customizable IVR Menus: Design IVR menus that fit your business needs, with options for language selection, self-service, and more.
- Multi-Language Support: Offer services in multiple languages to cater to a diverse customer base.
- Call Recording and Monitoring: Record calls for quality assurance and training purposes, and monitor calls in real-time for immediate feedback.
- Automated Call Distribution: Route calls to the appropriate department or agent based on caller input, reducing hold times and improving efficiency.
- Dynamic Call Flow Management: Adjust call flows in real-time to handle sudden spikes in call volume or changing business needs.
- Integration with CRM: Seamlessly integrate with your CRM to access customer data and provide personalized service.
- Advanced Analytics: Access detailed reports on call metrics, such as call duration, drop rates, and customer satisfaction.
- Voice Recognition: Use natural language processing to allow customers to speak their requests instead of navigating menus.
- Text-to-Speech and Speech-to-Text: Convert text into natural-sounding speech or transcribe spoken words for better interaction.
- Queue Management: Manage call queues efficiently with estimated wait time announcements and options for callbacks.
Trusted by Leading Businesses Across India
Proudly serving renowned brands and established enterprises nationwide, including Kumar & Sons and many more.
The Love From our Clients Is The Reason For Our Success..
Suresh Patel
I am Suresh Patel we have been using their IVR system for a short time but the impact is significant the system is customizable fitting our need perfectly the setup was smooth and the support team guided us at every step ensuring a herself free experience I highly recommended their IVR system for business looking to enhance customer interaction
Arun Gupta
I am Arun Gupta in just 3 day the website builder software has impressed may wait 8 se simplicity and power its user friendly even for someone with Limited technical skills making website creation a breeze
Ramesh Chawla
I am Ramesh Chawla after just a few days of using their toll free service the result have been impressive the setup was similar and their support team provided excellent assistant throughout or customer now have a convenient cost free way to reach US which has greatly enhanced or customer service the quality of the service is outstanding and we have already received positive feedback from client I highly recommend it to any business aiming to improve customer service
Manoj Desai
I am Manoj Desai after just 2 days of using their bulk voice call service I am thoroughly impressed the call are reaching our customers quickly and effectively and the setup was straight forward and smooth the service has already made a noticeable impact on or communication report
Ajay Khanna
I am Ajay Khanna founder of Jain associates I recently in rolled in their dlt registration service for bulk SMS and within just 2 days the entire process was completed without a Hi-Tech the team provided clear step by step guidance making sure we meet all compliance requirement there support system is top Note 1 always available to answer question and provide assistance since completing the registration we have successfully launched SMS campaigns that are reaching a broader audience
Kashish Sharma
I am Kashish Sharma I have been using their toll free service for 3 days and its already improving or customer support the setup was quick and the service quality is outstanding
TAGOOZ CASE STUDIES
Dive into our case study and Discover how we have helped business thrive
Nitin Verma
Nitin Verma, a local retailer, used Tagooz’s website builder to create a professional online presence, boosting customer engagement by 40% and increasing website traffic by 50%, improving his business visibility.
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